Connect Skills Institute is a Registered Training Organisation (RTO) that has delivered work-ready qualifications for learners since 2007.
We are committed to delivering a high standard of education that provides the necessary skills to achieve career success in real estate, hospitality and construction.
I’ve been teaching and assessing real estate for 12+ years now and I have 30+ years of industry experience. My goal is to find out what I can do to advance the business of my clients. I’ve had so many diverse experiences myself and witnessing others in their agency practice, I think I have an answer for most things in yours and if I don’t know I’ll find out. I believe in participation, making mistakes, learning and persistence until you succeed.
I started real estate in 1998 for Starr Partners in St Marys, NSW. After my first full year, I was awarded for: “most sales in a calendar year”. I worked for Raine and Horne & L J Hooker until opening my own agency, Harvey Carr Real Estate in 2006 which continued to grow from strength to strength from 2 employees to 12 full-time staff and 5 part-time staff with two office locations. Harvey Carr Real Estate became the most independently awarded real estate in the Blue Mountains and Nepean Region. Over two decades in the industry and now I have decided to pass on my skills and knowledge as a trainer and assessor.
As a Real Estate Agent and Auctioneer, Franc has helped many clients within the Sydney Metropolitan for nearly 25 years. He has experience as a sales executive and has conducted many corporate training programs over the years with large organisations like the Royal Australian Navy, Price Waterhouse Coopers. He provides an invaluable resource for customers who seek improved communication levels and higher standards within the real estate industry.
I bring a wealth of work experience from my time in hospitality, administration and finance which has helped me form a comprehensive understanding of customer service excellence and effective team collaboration. My passion for hospitality and cooking ensures that the RSA course I deliver is not only informative but also engaging and tailored to meet the diverse needs of learners.
I strive to make sure we provide the best support services that meet the needs of all our students from enrolment to competency while keeping our business compliant to industry standards and best practices. I’m proactively focused on continually improving our systems and integrating with the latest technology to provide engaging learning experiences.
Rodney Gordon Callaghan started working in real estate in 1967. In 1970, he bought an office in Blaxland, NSW on the highway opposite the Lapstone Hotel. For 15 years he sold houses, land and maintained rentals throughout the Blue Mountains area.
“I met a lot of people and got to know the district well. I’d spend the night ringing up customers, and talking to solicitors and other agents during the day. We used to take people out in the car to see a house or block of land- you’d talk to the potential buyer in the car. There were no mobile phones, so out on the road, there was no way to know what was going on back at the office besides using a two-way radio. It was a different ball game in a lot of respects.”
The one thing that hasn’t changed in real estate is the need to build relationships and relate to customers. Rodney maintained a high level of trust with clients throughout the years and believed that you should always “Say what you do and do what you say”.
Today, the team at Connect Skills Institute continues teaching these fundamental principles and knowledge of real estate to our students.
