CPD Real Estate Requirements Guide 2024/2025

Welcome to the CPD Real Estate Agents Requirements Guide for 2024/2025!

Each state and territory has its own requirements:

NSW CPD Requirements for Real Estate Agents 2024/2025

Updates and changes from last year

The CPD year has changed, which spans from 1 July 2024 to 30 June 2025.

All Class 1 and Class 2 license holders must complete a minimum of 5 hours of CPD training.

This includes 4 hours focused on compulsory topics that are directly relevant to your specific license category. This is an increase from the previous year’s requirement, which only mandated 4 hours of compulsory training.

Failure to meet your CPD requirements could lead to serious consequences, including the suspension or cancellation of your license or certificate.

Your 2024 – 2025 CPD Requirements

Each CPD year starts on 1 July and ends on 30 June of the following year. During this period, licensed agents must complete 5 hours of training, which includes at least 4 hours dedicated to compulsory topics relevant to their license category. Unlike previous years, there is no longer a requirement to complete elective or business skills topics, provided the compulsory topics are delivered in an interactive setting, such as in-person classes or interactive webinars.

The compulsory topics must be delivered by an approved training provider, as listed by the Strata and Property Services Commissioner. These sessions must be held in either a face-to-face environment with no more than 40 participants or via an interactive webinar with a maximum of 25 participants. Additionally, each session must include an assessment activity to ensure comprehension and application of the material.

Compulsory Topics

For the 2024-2025 CPD year, the compulsory topics are tailored to different roles within the property industry:

• Residential Salespeople: Topics include work health and safety obligations, new supervision guidelines for real estate agencies, and underquoting and price misrepresentations.
• Residential Property Managers: Topics cover work health and safety, supervision guidelines, strata introduction, and compliance with habitability standards.

A new mandatory underquoting course has also been introduced for all residential real estate sales agents. This course, developed by NSW Fair Trading in collaboration with TAFE NSW and the Real Estate Institute of NSW, is designed to ensure agents understand and adhere to underquoting regulations.

Assistant Agents

• No Changes: The CPD requirements for Assistant Agents remain unchanged. You must complete at least 3 units each CPD year from a valid Certificate IV qualification required for a Class 2 Agent licence.

Assistant Agent – Stock and Station (Livestock Only Condition)

• No CPD Requirements: There are no changes in CPD requirements for Assistant Agents who deal solely in livestock. No CPD obligations are imposed if your certificate restricts your activities to the sale of livestock only.

How to complete your 2024/25 CPD

Connect Skills Institute is here to support you with online or face to face training to complete your CPD.

See our CPD page to enrol today and get your CPD done!

NSW CPD Requirements for Real Estate Agents 2023/2024

Attention all property agents! Whether you’re navigating the market with a class 1 licence, class 2 licence, or hold a certificate of registration, staying updated on your Continuing Professional Development (CPD) is crucial.

With the onset of new CPD requirements effective from 23 March 2023, it’s essential to be well-informed to maintain your licence or certificate’s validity.

Failing to meet your CPD obligations could lead to the suspension or even cancellation of your licence or certificate.

Understanding the Changes

Class 1 and 2 Agents – Adjustments in CPD Requirements

For Class 1 and 2 Agents operating in real estate, stock and station, strata, or holding dual licences, there’s a significant update in the CPD training requirements:

• Compulsory Topics: You’re now required to complete 4 hours of training on compulsory topics each CPD year, an increase from the previous 3 hours. This training must cover at least 3 compulsory topics relevant to your area of practice.
• Interactive Environment: The compulsory topics no longer necessitate the completion of electives or business skills topics, provided they are delivered in an interactive environment.
• Approved Providers: Only training providers approved by the Property Services Commissioner are eligible to deliver these compulsory topics. Make sure to check the updated list of approved providers.

Specifics for Class 2 Agents

Class 2 Agents in Real Estate or Strata Management must adhere to the following:

• Interactive CPD: A minimum of 4 hours of compulsory face-to-face or online interactive CPD each year is mandatory, including at least 3 topics in each licence category.
• Alternative CPD Option: If unable to complete compulsory CPD in an interactive setting, you must complete 10 hours of CPD through online modules, covering all compulsory topics relevant to your licence category, plus other training to make up the total hours.

Delivery and Attendance

Compulsory topics must be delivered in:

• A face-to-face interactive training environment with no more than 40 attendees, or
• An interactive webinar with no more than 25 attendees, and must include an assessment activity.

Assistant Agents

• No Changes: The CPD requirements for Assistant Agents remain unchanged. You must complete at least 3 units each CPD year from a valid Certificate IV qualification required for a Class 2 Agent licence.

Assistant Agent – Stock and Station (Livestock Only Condition)

• No CPD Requirements: There are no changes in CPD requirements for Assistant Agents who deal solely in livestock. No CPD obligations are imposed if your certificate restricts your activities to the sale of livestock only.

How to complete your CPD

Connect Skills Institute is here to support you twith courses for Class 1/2 and Assistant Agents.

See our CPD page to enrol today and get your CPD done!

NSW CPD Requirements for Real Estate Agents 2022/2023

As you may be aware already, there are topics that Fair Trading requires all agents to learn each year, topics that may be affecting our industry, careers or businesses.

So what are the CPD requirements for real estate agents in 2023?

Assistant Agents must complete at least 3 units from the Certificate IV in Real Estate Practice. Class two agents must do six hours of learning which includes three hours of compulsory topics and three hours of electives. Class one agents, on the other hand, will need to do the same as the class two agents plus additional business skills for three hours, bringing the total learning hours required to nine hours.

For class one agents and class two agents both have three compulsory topics: cybersecurity and fraudulent activity, industry contracts, and privacy.

Both class one and class two also have the same elective topics chosen by Connect Skills Institute and they are work health and safety, one and a half hours, and presentation skills, also one and a half hours.

For the class one agent, business skills topic this year is The Platform- which covers personal development: values, personal brand and time management for managing aspects of business emails, calls and social media.

To learn about the Assistant Agent Requirements find out more information on our real estate CPD page here.

Class 2 Agent Requirements are 3 hours of compulsory topics and 3 hours of elective topics (6 hours total).

Compulsory Topics

• Topic 1C – Cyber Security & Fraudulent Activity (1 hour)
• Topic 1D – Industry Contracts (1 hour)
• Topic 1E – Privacy (1 hour)

Elective topics

• Work Health & Safety (1.5 Hours)
• Presentation Skills (1.5 Hours)

Class 1 Agent Requirements are 3 hours of compulsory topics, 3 hours of elective topics and 3 hours of business skills (6 hours total).

Compulsory Topics

Topic 1C – Cyber Security & Fraudulent Activity (1 hour)

Topic 1D – Industry Contracts (1 hour)

Topic 1E – Privacy (1 hour)

Elective topics

Work Health & Safety (1.5 Hours)

Presentation Skills (1.5 Hours)

Business skills topics

The Platform (3 Hours)

When does this CPD for real estate need to be completed?

This real estate CPD year runs from the 23rd of March 2022 to the 22nd of March 2023.

So agents must complete this CPD learning before the 23rd of March 2023, or they risk penalties and/or fines.

Our deadline here at Connect Skills Institute for students to submit their work is the 17th of March 2023, if they want to secure their certificate before the deadline.

Also important to remember is that all agents are required to keep CPD records for at least a minimum of three years from completion.

2023 Compulsory Topics: In More Detail

Topic 1C – Cyber Security & Fraudulent Activity (1 hour)

As we’ve seen, the marketplace over the last number of years has been very, very active, and lots of business there. But in saying that, there’s also a darker side and one of the topics, cybersecurity, is a darker side that agents can experience.

We know that there are elements of society that are there to disrupt, attack, hurt and harm for financial gain.  There is a great potential to impact on a business, and there is the responsibility of agents and how they react.

Topic 1D – Industry Contracts (1 hour)

Topic 1E – Privacy (1 hour)

Privacy is learning about the confidentiality of information and keeping clients’ information separate from other clients. We also will be looking at the privacy principles etc.

Final Thoughts