How to renew your RSA in NSW
Working in the hospitality industry in New South Wales and your Responsible Service of Alcohol (RSA) competency card is nearing expiry?
It’s time for a refresher course!
This guide focuses on the NSW RSA refresher course, a critical step in renewing your RSA competency card.
What is the NSW RSA Refresher Course?
The NSW RSA refresher course is an online training program designed to update your knowledge and skills in responsibly serving alcohol.
This course is the only method recognised by Liquor & Gaming NSW for renewing your RSA competency card.
Duration and Process
- Course Length: Approximately 45 minutes.
- Validity: Completion extends your competency card’s validity by another five years.
Renewal Process
When it’s time to renew your RSA and/or Responsible Conduct of Gambling (RCG) competency card, you’ll be reminded via email or SMS about three months before the card’s expiry date.
Steps to Renew
- Receive Notification: Look out for an email or SMS reminder.
- Online Refresher Training: Complete the necessary training online.
- Payment: Pay the renewal fee online or in person.
- New Card Issuance: Your renewed card will be sent within four weeks.
What You Need
- Competency Card Holder (CCH) Licence Number.
- Renewal Number: Found in your notification email/SMS.
- Payment Method: Credit card for online payment.
Digital Licences
Your RSA and RCG competency cards can also be accessed as digital licences through the Service NSW mobile app, allowing you to view, show, update, and renew your card digitally.
Refresher Training Specifics
- Duration: Each course, whether RSA or RCG, takes about 45 minutes.
- Combined RSA and RCG Cards: If you hold both competencies, the renewal date will be aligned with the date of your first completed course.
Updating Personal Details
If you haven’t received a renewal notice, your personal details may be outdated.
Update them using the online form provided by Service NSW.
Important Considerations
- Exclusive Online Renewal: Only refresher training provided online by Liquor & Gaming NSW can renew your card. Repeating full courses at other organisations won’t suffice for renewal purposes.
- Stay Informed: Regularly check the Liquor & Gaming NSW website for the latest information and updates on the competency card renewal process.
Stay Compliant and Updated
Completing the NSW RSA refresher course is essential for maintaining your qualification to work in roles that involve alcohol service.
It ensures you’re up-to-date with the latest regulations and practices in responsible alcohol service.
Key Takeaways
- Mandatory Refresher: The NSW RSA refresher course is necessary to renew your competency card.
- Online Convenience: Complete the course online in about 45 minutes.
- Plan Ahead: Watch for the renewal reminder and keep your details updated.
Renewing your RSA competency card is more than a regulatory requirement; it’s about reaffirming your commitment to responsible alcohol service.
