Ends in:
This course includes the nationally accredited unit of competency SITHFAB021 - Provide responsible service of alcohol
Valid for work in: WA, QLD and NT
Standard Duration: Most students complete this course within 3-6 hours. The time it takes you to complete this course will vary depending upon prior experience, knowledge and general understanding.
Maximum time to complete the course: 3 months
Expiry: Certificate does not expire
| Average completion | 3-6 hours or less on average |
| Support duration | Up to 3 months of support by phone, email, or message. |
| Career outcomes | Bartender Hospitality Worker Waitstaff |
| Recognition |  |
Course fee was: $45
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We are committed to quality education and exceptional support, which has earned us some fantastic reviews from our students. We always love to hear student success stories!
See why our students recommend Connect Skills Institute for an unparalleled online education experience below:
Official statistics from the National Centre for Vocational Education Research (NCVER) for VET student outcomes 2022 for Connect Skills Institute Pty Ltd include:
Every year the National Centre for Vocational Education Research (NCVER) collects a National Student Outcomes Survey for the Australian vocational education and training (VET) sector. These statistics represent the students who completed nationally recognised units with us for the previous year.
| Connect Skills Institute | Other Training Providers |
|---|---|
| Instant Access & Enrolment: With Connect Skills Institute, you can enrol anytime. No waiting for intake dates. Complete the enrolment form and gain immediate access to all course units and materials so that you can begin right away! | Make you wait up to anywhere from days to weeks or even months to start your course! Some RTOs limit access to one unit at a time! |
| Efficient Learning Structure: Our courses are designed with clustered units, meaning fewer assessment questions compared to other providers. Save valuable time and achieve results sooner, without compromising the quality of your learning experience. | Units are not clustered or are poorly designed which put all of the burden on the student with significantly more questions and tasks to complete. |
| Online Learning Made Easy: Access engaging, interactive study materials without the hassle of printing or scanning. Our assessments are updated regularly based on student feedback to help you succeed and reach the finish line! | They often confuse students with outdated, complicated, poorly designed assessments and learning materials. These are often in the form of Word or PDF documents and are out of touch with current industry practices, leaving you with little chance of completion. |
| Unlimited Assessment Re-submissions: You can attempt assessments as many times as needed within your study period, at no additional cost. We do not lock students out of courses for not successfully completing assessments. | Charge you with re-assessment fees and lock you out of your course if you are unsuccessful. |
| Online Learning with 24/7 Student Portal Access: Access learning materials, and assessments whenever it suits you and complete the course at your own pace. | Rigid training and assessment structures, time limitations and stressful due dates. |
| Personal Trainer Support: Receive one-on-one support from industry trainers with real-world experience who are committed to helping you succeed! We provide up to 12 months of support. | Little to no support from trainers who have never worked in the industry. |
| Secure Online Certificate: All of the certificates you complete with us are held in your student portal and can be downloaded at any time, free of charge. | Charge you a fee to re-issue certificates or statements of attainment. |
24/7 access to our interactive online learning materials. No printing, handwriting or scanning. No classes to attend. Study anytime.
Open book assessment. You can attempt the questions as many times as needed. Our trainers can talk to you over the phone or via livechat to answer any questions you may have.
All certificates completed with us are stored within your student portal for access at anytime in the future. All of our certificates are verified with the latest QR security feature.
Every student is different in the time it takes to complete. On average, most students finish this course within 1 month or less.
Completion time depends on prior industry experience and other courses completed in the past.
Our course is open for enrolment at any time! Once you have paid and enrol you can start the course right away.
We provide unlimited re-submissions. You can re-submit the assessment as many times as you need. The assessment is open book.
The vast majority of the assessment is multiple choice.
Some short answer questions.
Two practical assessments that can delivered via an audio or video upload, one is to refuse service and another is to provide advise to a customer.
This course includes 1 unit(s):
SITHFAB021 Provide responsible service of alcohol |
To undertake any of our courses you must:
Before beginning the course you must complete a short Language, Literacy and Numeracy (LLN) test.
You will require:
Students are required to download and read the Student Handbook Summary Page.
The Student Handbook sets out your rights and responsibilities as a student of Connect Skills Institute.
Online
Students have up to 3 months to complete this course.
Our online learning platform is an economical and flexible way to complete this course. You can log on at any time and work towards completion at your own pace.
Message your trainer on our online learning platform to ask them any questions you may have.
Options include:
Pay for your online course in instalments via:
Please refer to the Student Fees Policy under the student resources tab in the main menu for more information regarding fees.
RSA stands for Responsible Service of Alcohol. It involves acting within the law when dispensing alcohol, maintaining a duty of care and promoting responsible drinking habits to customers. All individuals serving alcohol in Australia need to complete RSA training. This includes, but is not limited to, bar staff, wait staff, sommeliers, airline staff, and those serving at catered events.
RSA training is based on a national unit of competency called "SITHFAB021 Provide responsible service of alcohol." Only Registered Training Organisations (RTO's) like Connect Skills Institute are allowed to deliver this training. You will be learn about blood alcohol content, the impact of alcohol on health, the definition of a standard drink, responsible serving techniques, and how to refuse service.
This will depend on your state or territory that you are working in. In WA, staff engaged in the sale, supply or service of liquor have 28 days from the date they commence employment to complete the course.
In QLD, a Statement of Attainment provided by an RTO does not have an expiry date. If you have a Statement of Attainment for providing responsible service of alcohol from any point in the past, it remains relevant regardless of any updates to the course/unit code.
Most students complete within 3-6 hours, depending on prior experience. Connect Skills Institute's RSA course has been developed to be streamlined and has the lowest assessment questions possible, meaning less work for you to complete the course!
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