Short Courses
Online, on-demand courses covering a wide range of business topics such as Sales, Marketing and Customer Service.
Select a business topic below to find out what’s on offer.
Marketing Project Management Customer Service SalesEach short course:
- Includes engaging learning materials and video guides that are full of practical information.
- Is delivered online & accessible from any device, 24/7 with up to 12 months access granted from enrolment.
- Is designed to help students learn a particular business topic quickly and efficiently and can provide a competitive edge in the workplace.
- Includes a Certificate of Completion on successful completion of the learning materials.
Project Management
Our project management short courses are perfect for those who want to learn project planning, execution, and effective management. These courses are perfect for beginners who want to learn the basics or those who want to brush up on their skills.
Project Management
Project Management
Project Management
Project Management
Customer Service
Our customer service short courses are designed to help you provide an outstanding level of service and achieve success with your customers!
Customer Service
Customer Service
Short Course: How To Manage Complaints & Difficult Customers
Customer Service
Additional information:
- Each short course is rated with an experience level (Beginner, Intermediate or Advanced) to assist you in finding the appropriate level of training.
- Each short course is designed to be completed in 1-2 hours. Competition times may vary from student to student.
- Connect Skills Institute provides access to each short course for 12 months from enrolment.
- An enrolment form is required to be completed when enrolling into a short course (if a student has not previously completed an enrolment form with Connect Skills Institute)
- All our short courses are non-accredited training, meaning there are no formal outcomes.
- Short courses may contribute to an individual’s Continuing Professional Development (CPD). Professional associations typically rate 1 hour of development or learning as 1 CPD point. Connect Skills Institute recommends that all individuals seek confirmation of course suitability from their accrediting body before enrolment.