So you want to become an estate agent, get into the real estate industry here in Australia and start your career?

Here I present the FIVE key areas that will assist you in becoming a real estate agent and getting a job in the industry.

1. Get Your Resume Together

To get an interview, you will need to consider a few things first and potentially do some research yourself.

The first thing is to fix your resume by correcting any obvious spelling and grammatical errors. Use a program like Grammarly to assist you. Include active verbs or doing words to describe yourself, your skills, knowledge and ability. Movement is key to gain reader interest. 

Focus on the positive aspects of your life that relate to the job and the industry. Apply those aspects to your resume. Write what you believe in, what you want to achieve in the job for the first 30-60 days and beyond. Include other activities like rowing, reading club or a hobby you love. All these descriptions are links to common interest and create conversation or talking points for the interviewer to develop an interest in you.

Read your completed resume out to a family member, friend or a person you trust and hear what it sounds like. You will pick things up reading aloud that you would have missed otherwise. If it doesn’t sound right, then it needs amending. 

Take a photo from the shoulders up and look your professional best. Look at agency websites and profile photos you see there. Adopt the best look for your picture.

2. Educate yourself first

It’s preferable to have a statement of attainment or a full licence before going for a job interview. One reason is it looks great on your resume, and the other is if the employer asks you “Are you ready to start?” you can say yes which increases your chances of getting a job.

Whether you are school-age, young, mature or unemployed; real estate is accessible to many different people from all walks of life. There is no experience required to start learning real estate or start the real estate qualification course in Australia. However, there are requirements to apply to the regulators of each state.

Each state has its own regulator which sets the eligibility and requirements for getting a real estate license. See more information here about licensing in:

3. Land a job interview

Some job interview tips for you are below:

  • Research the agency
  • Walk around and take a look
  • Check out the number of signs they have in the area
  • See if they do auctions, then turn up to one or two to get an idea of how they operate
  • Watch how the staff work and go about their business
  • Grab a brochure and read about the properties and remember this for your interview
  • Check out the agency website and read up on the services they provide, the team that provides them and any terms or service standards they aspire to. Reading and understanding those will be important for your interview.
  • Look at the agency on Facebook or Linkedin because sales, property management and owners display their likes, dislikes and vision for their business. You can get a feel for what’s going on, and whats drives them in marketing, business and values.

4. Find out what role you are interested in

There are three main roles for new starters in estate agency practice in Australia: Administration, Property Management and Sales.

Be prepared for the agency to offer you any of these roles. I would recommend being willing to start anywhere in the business. Learn all aspects of agency practice and become fully competent in a mix of office functions. Grow your skills, and you will be able to serve client needs better.

I’ve listed a few tasks for each role below to give you an idea of what role may interest you:

Administration

  • Meeting and greeting clients as they walk in
  • Interpreting and reconciling verbal and physical information flows in the office
  • Taking messages
  • Sorting mail and responding to client emails & phone calls
  • Identifying, sorting and filing essential documents are in the right place

Property Management

  • Attending inspections and appraisals for rentals
  • Preparing proposals for landlords
  • Undertaking property research and completing property analysis to estimate the selling price
  • Filling out client authorities
  • Attend property management meetings
  • Completing inspection when the tenant moves in and completing a condition report
  • Monitoring tenant applications
  • Follow up with all parties such as landlord and tenants

Sales

  • Undertaking property research and completing property analysis to estimate the selling price
  • Filling out client authorities
  • Using a CRM database
  • Assist in developing marketing materials
  • Ordering and follow up of marketing materials
  • Checking properties are online, descriptions and prices are aligned as approved by the Officer in Effective Control and client on the Agency Authority
  • Prospecting for clients by phone or in-person
  • Property appraisals
  • Property sales inspections
  • Negotiating
  • Exchanging contracts
  • Following up with all parties such as vendor, buyer and conveyancers

5. Practice a successful mindset – You need to think it first

Do you want success? Look around you. Look at the people who are unsuccessful and how they expect things given to them. Those who don’t succeed are usually unrealistic, negative, don’t respect themselves or others; they have bad attitudes, and think that the world owes them a living.

The excuses are many, and there’s a real lack of responsibility for the result. Personal accountability is key. Accept total responsibility right now for the results, and you will succeed.

Apply this mindset and learn from your customer interactions. You can develop the will and desire to understand clients needs, wants and desires.

A good friend of mine had people telling him he was lucky, that he got all the good customers, because he’d sell more than anybody else. The fact is that he listened to what they wanted, gave them lots of information and was prepared to spend the time with the client and ask for the business. In other words, customers are made into sales, they don’t just happen, agents make them happen.

It’s essential to remove negative barriers from the people that you meet to perform and achieve your business goals, for example: making the sale or getting a property under management by active listening, taking notes, rephrasing and confirming what has been said. People love affirmation.

If you have a great product and you provide every possibility for clients to see it and desire it, price is secondary, and you will find success at work.

Also remember that the more you give, the more you get in return. Your heart is key here. You are serving the community, providing a service that is professional and ethical offers amazing benefits for yourself and everyone around you.

You will be developing a wider circle of influence and indirect support for your goals. Goodwill has positive energy attached to it, and it boomerangs right back to you.

At Connect Skills Institute, we are here to support you and your goals. All our courses come with video learning material, and all assessments are completed online in our learning portal. Any certificates earned with us can be easily accessed online at any time.

I’m happy to answer any questions, thoughts or comments you may have. For more information have a chat with us here on our website or leave a comment below and I’ll get back to you.

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