Thinking about working in the real estate industry in Victoria? 

There will be new educational requirements to apply to Consumer Affairs Victoria for an Agent’s Representative after the 23rd of October 2020.


Current requirements: 3 units of learning from Certificate IV in Property Services Real Estate CPP40307

Proposed education changes: 18 units of learning from Certificate IV in Real Estate Practice CPP41419

  1. If you enrol into the current Agent’s Representative course before October 23rd, 2020 you have up until September 2021 to complete the course and use this educational outcome to gain employment as an Agent Representative until October 2025. 
  2. If you hold the current education requirements for an Agent’s Representative before October 23rd, 2020, it can be used to gain employment in the real estate industry in Victoria until October 2025.
  3. After the 23rd of October, 2020 new enrolments into the new CPP41419 course for Agent’s Representatives requirements will be in place.

We advise students who are thinking about becoming an Agent’s Representative to enrol into our 3 unit course before the 23rd of October 2020. We’re offering over 50% off our Agent’s Representative course which will end on the 23rd of October 2020. Please click here for more info or to enrol now.


Potential negative impacts are:

  • A significant increase in the number of learning units
  • A substantial increase in study time to undertake the course 
  • Increases in course fees impacting course affordability
  • Considerable increase in the time to be gainfully employed in the real estate industry
  • Reduction in the number of new entrants into the real estate industry
  • Economic factors and impacts of COVID19

Potential beneficial impacts are:

  • Increase in agents knowledge
  • Reduction in consumer complaints
  • Increasing standards in agency practice 
  • The entrants that do decide to enter the industry will have an increase in knowledge and be more job-ready to undertake duties as a property agent

Volume of learning

Current agent’s representative certificate educational requirements:

Unit Name

Nominal Hours

CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work30
CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work30
CPPDSM4080A Work in the real estate industry20
Total Hours
Average Hours

The following is the preferred proposed units for the new Agents Representative:

This option prescribes 18 Certificate IV units from CPP41419. Students that complete the new Agents Representative course will be awarded a CPP41419 Certificate IV in Real Estate Practice.

The following units are in the table below:

Unit Name

Nominal Hours

Core units
• CPPREP4001 - Prepare for professional practice in real estate30
• CPPREP4002 - Access and interpret ethical practice in real estate40
• CPPREP4003 - Access and interpret legislation in real estate50
• CPPREP4004 - Establish marketing and communication profiles in real estate20
• CPPREP4005 - Prepare to work with real estate trust accounts50
Group A – Residential Property Sales
• CPPREP4101 - Appraise residential property for sale or lease4040
• CPPREP4102 - Market property30
• CPPREP4103 - Establish vendor relationships30
• CPPREP4104 - Establish buyer relationships25
• CPPREP4105 - Sell property60
Group B – Residential Property Management
• CPPREP4121 - Establish landlord relationships30
• CPPREP4122 - Manage tenant relationships30
• CPPREP4123 - Manage tenancy50
• CPPREP4124 - End tenancy30
• CPPREP4125 - Transact in trust accounts50
Group D – Auctioneering
• CPPREP4161 - Undertake pre-auction processes20
General Electives
• BSBDIV301 - Work effectively with diversity30
• CPPREP4503 - Present at hearings in real estate20
Total Hours
Average Hours


The training requirements for estate agents and agent representatives has been under review by the state government of Victoria. The findings have, in part, indicated that the amount of training a person receives reduces the likelihood of consumer complaints and increases agent professionalism and ethical behaviour. In other words, better for consumers.

We’ve simplified the changes here to avoid information overload. The current Agent Representative course is about to change from 3 units from the CPP40307 certificate to the new CPP41419 certificate. The Victorian Government is still deciding on the amount of learning, but we know it will be between 12-18 units from CPP41419. We will be updating this blog post as we learn more. 

Connect Skills Institute supports any move that increases such standards, promotes ethics and strengthens best practice for estate agents, their clients and customers. How these changes will actually impact the industry in the short term will have to be seen.

If you have any further questions, please contact me using the form below and book in for a call. I’ll attempt to remove any ambiguity and clarify your situation. 🙂

The information contained in this blog post reflects our opinion of the information available from Consumer Affairs Victoria & Engage Victoria at the date of publication.

More details can be found on the Engage Victoria website:

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